Privacy Policy

1. Data Controller

3DEXPERTS DOO, Ulcinj, Montenegro ("we", "us") is the data controller for personal data collected through this website (3dexperts.me).

Contact: info@3dexperts.me

2. Data We Collect

We collect personal data only when you voluntarily provide it through our contact or quote request forms:

• Name and email address
• Project description and service requirements
• Files you upload (STL, STEP, IFC, etc.)

3. How We Use Your Data

• To respond to your inquiry and provide quotes
• To deliver the services you request
• To communicate about your project

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Analytics

We use Plausible Analytics, a privacy-first analytics service that does not use cookies, does not collect personal data, and is fully GDPR-compliant. No consent banner is required.

5. File Storage

Files uploaded through our quote form are stored securely on Cloudflare R2 infrastructure (EU/US regions). Files are used solely for quoting and project delivery and are deleted upon project completion or upon your request.

6. Email Communication

Form submissions are processed via Amazon Simple Email Service (Amazon Web Services, EU — Frankfurt region), a transactional email service. Your email address is used only to reply to your inquiry.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, email us at info@3dexperts.me.

8. Hosting

This website is hosted on Cloudflare Pages. Cloudflare may collect technical data (IP addresses, access logs) as part of their infrastructure. See Cloudflare's Privacy Policy.