Privacy Policy

1. Data Controller

3DEXPERTS DOO, Ulcinj, Montenegro ("we", "us") is the data controller for personal data collected through this website (3dexperts.me).

Contact: info@3dexperts.me

2. Data We Collect

We collect personal data only when you voluntarily provide it through our contact or quote request forms:

• Name and email address
• Project description and service requirements
• Files you upload (STL, STEP, IFC, etc.)

3. How We Use Your Data

• To respond to your inquiry and provide quotes
• To deliver the services you request
• To communicate about your project

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Analytics

We use Plausible Analytics, a privacy-first analytics service that does not use cookies, does not collect personal data, and is fully GDPR-compliant. No consent banner is required.

5. File Storage

Files uploaded through our quote form are stored securely on Cloudflare R2 infrastructure (EU/US regions). Files are used solely for quoting and project delivery and are deleted upon project completion or upon your request.

6. Email Communication

Form submissions are processed via Resend (resend.com), a transactional email service. Your email address is used only to reply to your inquiry.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, email us at info@3dexperts.me.

8. Hosting

This website is hosted on Cloudflare Pages. Cloudflare may collect technical data (IP addresses, access logs) as part of their infrastructure. See Cloudflare's Privacy Policy.