Frequently asked questions

SLS, MJF, SLA/LCD resin and SLM metal. Parts are produced by our contracted partner network of 70+ industrial machines, and we select the best technology for each project — you do not need to know upfront which one to ask for.

Up to 1,700 × 800 × 600 mm in one piece, through our partner network. Larger parts can be split across multiple builds and bonded.

Production takes 10–20 working days from order confirmation, plus shipping. Your quote states the exact date.

40 materials across four processes: PA11/PA12 nylon (including glass- and carbon-filled grades), TPU and glass-filled PP, engineering and specialty resins, and metals — AlSi10Mg aluminium, 316L and 17-4 PH stainless, maraging steel, Ti6Al4V titanium, Inconel 718 and copper.

Yes. SLS and MJF nylon and SLM metal are used for end-use production parts, from one-offs to small series.

STL, OBJ, STEP, STP, 3MF, IGES, DWG, DXF, FBX. If you do not have a 3D file, we can create one from 2D drawings, photographs, or an existing physical part.

Small objects are scanned in-house with our own scanner. For larger objects, buildings and sites we rent the right equipment per project — terrestrial LiDAR or photogrammetry.

It depends on the method: handheld scanning of small objects is the most precise, terrestrial LiDAR typically lands in the millimetre range, photogrammetry is coarser. We agree the required accuracy before the scan and pick the method to match.

Yes, on request. Buildings and sites are scanned with rented terrestrial LiDAR or drone photogrammetry, scoped and quoted per project.

Point clouds in E57, LAS, or RCP. Meshes in STL, OBJ, PLY. CAD-ready in STEP or IGES. Revit families and IFC for Scan-to-BIM workflows.

BIM projects to buildingSMART openBIM/IFC standards: Revit modeling at LOD 200–400, Scan-to-BIM, BIM Execution Plan (BEP) consulting, clash detection, 4D/5D and training for in-house teams. We have BIM experience on several projects and staff each one with BIM engineers.

LOD 200 (schematic), LOD 300 (design development), LOD 350 (coordination), and LOD 400 (fabrication). LOD can be mixed per element category to balance cost and accuracy.

Several countries in the region are introducing BIM requirements for public projects, on different timelines. Montenegro is preparing its guidelines through ISME TK019 — we are members of that committee.

Yes. We can draft a BEP for your specific project defining LOD per discipline, naming conventions, coordinate systems, exchange formats, and clash rules. We also consult on existing BEPs that need refinement.

Yes. Practical, project-based training — not just software tutorials. We train in-house teams, public institutions and engineering firms.

3D scanning of museum objects, web-ready 3D viewers (glTF/USDZ), AR-ready models, print-ready files for replicas, and documentation of each object.

Yes. We digitized objects from the Ulcinj museum collection; the results are published as an online collection at 3dkult.me. We use that workflow for other heritage institutions.

High-resolution 3D models (OBJ, PLY), web-ready glTF for online viewing, print-ready STL for physical replicas, and a description of each object.

Primary service region: Montenegro, Serbia, Bosnia & Herzegovina, Croatia, North Macedonia, Albania, Slovenia, Kosovo. Printed parts ship across the EU and worldwide; digital deliverables go anywhere. On-site work is scheduled per project.

Within CEFTA/WB6 countries there are no customs delays for most deliverables. For EU and worldwide shipments we handle export documentation. Digital deliverables (BIM models, point clouds, 3D scans) are unaffected by customs.

Yes. Site visits for scanning, surveys and scoping meetings are arranged per project, and you are welcome at our Ulcinj office by appointment.

Use our instant-quote calculator at /quote for rough 3D printing estimates, or the multi-step quote form for detailed projects. You can also WhatsApp +382 69 619 789 or email info@3dexperts.me. We reply within 1 business day.

Within 1 business day. WhatsApp is the fastest way to reach us.

For production projects we typically request a 30–50% deposit at kickoff, with the balance due on delivery. For very small orders we invoice the full amount upfront. Terms are always agreed in writing before work starts.

Yes. We sign NDAs on request and treat all client files as confidential by default. Files are stored securely and never shared outside the production team.

We include a 30-day support period on all deliverables and fix any issues that stem from our side at no charge. If a specific outcome is critical, we recommend defining acceptance criteria in the scoping phase so expectations are explicit.